Please enter your details below.
(You only need to do this once to access all of our downloadable content)
* These fields are required.
Silica improves its operational focus and the quality of service it delivers to its clients
Silica engaged eg to provide consistent and comprehensive management information in the back office to enable them to manage throughput, improve quality and effectively capacity plan. The project delivered R4m bottom line savings in just phase one and an improvement in the customer experience, with 47% throughput increase and 98% SLA achievement.