Operational Management Methodology

The eg operational management methodology underpins the accredited implementation, training and support services designed to help transform back office operations.

25 Years

The eg professional services team draws on over 25 years of operational industry experience

Best Practice Operational Management

  • Training and coaching for managers and team leaders in a fact-based management style using tried, tested and proven methodologies from industry, including:-
    – capacity planning
    – short interval scheduling
    – line balancing
  • Provides consistency in management of work, resources and performance across the business
  • Develops world class operations management capability
  • Delivers guaranteed cost benefit

Fixed Cost & Time-Scale Implementation Services

We are so confident in our ability to deliver guaranteed benefits that we offer our software implementation service on a fixed cost and fixed time-scale basis.

eg has developed it’s standard implementation methodology to address the needs of each individual customer with two primary goals:-

  1. To deliver tangible and rapid implementation benefits within agreed timescales and costs
  2. To achieve effective skills transfer to support sustainability and long term benefit realisation

Implementation Services

Free Site Survey

The eg free site survey is a no obligation, no risk opportunity to evaluate the guaranteed productivity gains, compliance and operational efficiency improvements that the eg operational intelligence® software suite would deliver to your organisation.

Your 1st step to guaranteed increased operational productivity, improved customer service, efficiency and compliance.

eg free site survey

Integration & Migration Services

The eg operational intelligence software suite is designed to complement and integrate with existing BPM, ECM, ERP and other commercially available or in house developed back office systems.

Based on a proven web services toolkit eg have developed a library of integrations plus the know how to add additional industry specific applications.

Integration & Migration Services

Operational Management Training

The eg principles of operational management® training is designed to coach and support operational and team managers to better understand workloads and how to balance demand with available resources.

Best practice learnt through the course can then be embedded in back office operations through the eg operational intelligence suite.

All courses are approved by the Institute of Leadership & Management.

Operational Management Training