Senior Appointments Strengthen eg solutions Management Team

New management team focused on delivering profitable growth and enhanced shareholder value

eg solutions plc, the back office workforce optimisation software company, has made three new strategic appointments to its sales, marketing and customer delivery teams.  The new appointments will strengthen further the senior management team within the company establishing a robust platform for growth.

TJH_0127-Edit Kuljit Bawa has been appointed VP of Sales.  Kuljit started his career joining the founding team at Staffware plc, the workflow company where he held various sales and management roles, including Global Sales Director.  Following Staffware’s acquisition by Tibco, Kuljit went on to hold a number of senior positions within the industry including Columbia Systems and latterly at McLaren Software as VP Global Sales.  He joined eg solutions in October 2013.

TJH_1657Tim Taylor has also been appointed as Chief Marketing Officer.  With a background in marketing, sales and business development, Tim brings a wealth of experience in B2B software application marketing having held senior positions with McLaren Software, Autodesk, Bentley Systems and Dell.


TJH_0167-EditThe third key appointment is that of Chris Harman who has joined eg as Head of Customer Operations.  Formerly Senior Operations Manager at Deloittes, Chris has worked in financial services for over 25 years and more recently in the retail sector.


Duncan McIntyre, as Non-Executive Chairman, eg solutions, stated: “eg solutions is now poised to take advantage of the projected growth in the Back Office Optimisation market sector.  The drive within many enterprises to focus on improving customer service has ideally positioned the company in the back office optimisation market.  Our solutions relentlessly focus on delivering increased operational efficiencies, cost control and enhanced risk management, while improving the overall customer experience.  This lies at the heart of back office workforce optimisation, a market we are driving forward from a leadership position.”

“This new management structure, headed by founder Elizabeth Gooch MBE, will focus on improving and scaling eg’s sales, marketing and customer delivery activities,” he concluded.

About eg solutions

eg solutions is a back office workforce optimisation software company. eg pioneered this new market space and developed the most complete, purpose built workforce optimisation software for back offices – the only solution that manages work, people and end-to-end processes wherever they are undertaken, anywhere in the world.

Our software is now used by leading UK, international and global companies in multiple industry sectors including financial services, healthcare and utilities.

Using our forecasting, scheduling, real-time work management and operational analytics capabilities we deliver measureable improvements in service, quality, productivity and regulatory compliance. When supported by our implementation and training services we guarantee return on investment in short timescales.

Regardless of who is serving the customer – call centre, back offices, branches or the field – our solutions provide true insight into the full customer service process and promote world-class operational management capability.

The Company is listed on the Alternative Investment Market (‘AIM’) of the London Stock Exchange (EGS)