Please enter your details below.
(You only need to do this once to access all of our downloadable content)
* These fields are required.
Improve complaints handling for Financial Services – real-time management information
The rules for Dispute resolution: complaints known as “DISP” rules – set out the procedures and requirements that businesses must follow when handling complaints from consumers. eg’s software enables real-time in process and post event visibility of all complaints or any task handled by back office operations.