The 2017 eg operational excellence® awards

It is with great pleasure that we invite you to take part in the 15th eg operational excellence awards. The awards started back in 2003 and have grown each year both in terms of the number and the standard of entrants.

The eg operational excellence awards are designed to recognise the outstanding contribution made by individuals, teams and companies across our client base through the use of the eg principles of operational management and the eg operational intelligence software suite.

We look forward to seeing you at this year’s awards ceremony at St Georges Park, Burton Upon Trent – the English Football Association’s national football centre home of FA Learning and training.

To find out more and reserve your place at the awards evening and/or conference please contact us on +44 (0) 1785 715772 or email ask@egoptimize.com.

After dinner speaker Tiff Needell will join us at the awards evening and share his experiences from Top Gear, 5th Gear and working alongside Murray Walker.

Tiff Needell – Awards Guest Speaker

After dinner speaker Tiff Needell will join us at the awards evening and share his experiences from Top Gear, 5th Gear and working alongside Murray Walker.

How to enter the eg operational excellence awards

1. Nominations close 30th June 2017. Nomination forms can be requested from and submitted to nominations@egoptimize.com.

2. All entry forms will be reviewed and each nominee/team will need to be available in the months of July or August to attend an assessment with an eg representative.

3. Finalists for the eg operational excellence awards dinner will be notified in September. Please note that only leaders in their categories will be recognised as finalists to ensure the continued high standards.

Venue Details

St Georges Park

Date and Time

17 November 2017
7.00pm until late

The Venue

St George’s Park is the English Football Association’s national football centre, home of FA Learning and training.

www.theFA.com/sgp

St. George’s Park
Newborough Road
Needwood
Burton-Upon-Trent
Staffordshire
DE13 9PD

2017 Award Categories

The categories for the 2017 eg operational excellence awards awards are:

Company Award

Best Practice Operational Excellence

Operational Excellence is only achieved through a combination of Operational Intelligence (having the right information) and Operational Leadership (using the information in the right way to get the right results). This award recognises companies/teams that demonstrate maturity in their application of both the eg operational intelligence software suite and eg principles of operational management to optimise and sustain performance in all key result areas whilst promoting the right behaviours.

Company and Team awards: Top tips to get noticed:

  • Development of operational intelligence
  • Effective use of forecasting and planning tool
  • Include key facts or figures
  • Supporting reports
  • Description of operational models

Team Awards

Best Practice Operational Team of the Year

This award recognises the value of an individual team who have demonstrated significant improvements that have given a positive impact on the overall Customer experience. Being recognised as the Best Practice Operational Team of the Year celebrates a team’s achievement in driving key performance metrics through devoted use of the eg operational intelligence software suite.

Best Practice Operational Forecasting & Planning

With an ever increasing demand on strategic forecasting and planning functions to provide timely, consistent and accurate forecasting, this award acknowledges the expertise of dedicated Operational Forecasting & Planning teams in analysing performance across processes, functions and teams enabling them to deliver accurate capacity plans and forecasts for effectively managing back office performance through the eg operational intelligence software suite.

Best Practice Operational Intelligence & Analytics

Understanding all key aspects of operational performance is vital for any organisation. This award recognises the significant contribution that the Reporting community provides in analysing and producing timely operational intelligence to enable operations to identify areas of improvement. This award will be given to a team who provides exceptional support, recommendations and intelligence through analysis and reporting using the eg operational intelligence software suite.

eg Intelligent Operations Management Technical Award

This award will recognise the value achieved by client IT and Business partnerships, where the eg software has been combined with other applications to achieve a seamless integrated solution. The award will be based on the extent of the integration (the number and/or scope of the solutions integrated) and the extent to which these have enhanced operational management within the business and subsequently improved service delivery to the Client’s customer base.

Individual Awards

Individual awards: Top tips to get noticed:

  • Focusing on day-to-day real-time work management
  • Demonstration of effectively working with the 7 steps of the eg process for managing
  • Motivating through best practice use of eg principles

Best Practice Manager

The Best Practice Manager award will be given to a Manager who challenges, cheerleads and proactively supports their team of teams to consistently meet or exceed agreed KPIs, whilst ensuring the delivery of exceptional Customer Service. This award specifically recognises Managers with responsibility for a department/business unit containing over 4 teams.

Best Practice Team Manager

The Best Practice Team Manager award recognises an individual who displays effective leadership skills and positive attitude to effectively plan and communicate targets, allocate to achieve optimal performance, monitor and analyse their routines and processes to improve the overall customer experience.

Most Improved Team Manager

The Most Improved Team Manager award is given in recognition of a Team Manager who has evidenced significant progress in embedding the eg principles of operational management to effectively measure, manage, analyse and improve key operational performance metrics over a measureable 12 month period to entry close.

Best Newcomer Team Manager

The Best Newcomer award will be given for best achievement by a Team Manager who has been appointed to the role or introduced to the eg principles of operational management no more than 12 months prior to the entry closing date. This award celebrates the commitment and advocacy of proactive performance management through their new found knowledge of the eg operational intelligence software suite. Nominees must be able to demonstrate their impact and improvements they have personally contributed to since taking on the role.

Best Business Support

The Best Business Support award will be given to an individual who provides ‘first class’ support in either the introduction or ongoing maintenance of the eg operational intelligence software suite. Nominees must be able to demonstrate understanding of the eg principles of operational management and evidence how the set-up of the eg operational intelligence software suite supports this. This year’s assessment process will look at the effectiveness of protocols and standards, change control procedures, system housekeeping and forums to drive best practice.

Learn more about the 2017 eg operational excellence Awards

Operational Excellence Awards brochureDownload the eg operational excellence 2017 Awards Brochure

Download and view the official 2017 eg operational excellence Awards brochure.

Download Brochure

The 2016 eg operational excellence® conferenceThe 2017 eg operational excellence conference

In conjunction with the 2017 eg operational excellence awards, we are again holding the eg operational excellence day conference.

Learn more about the conference